Who We Are
Lyder's Towing LLC ("we," "us," or "our") is a family-owned towing and roadside assistance company headquartered at 9039 GA-74, Macon, GA 31220. We provide 24/7 towing, recovery, and transport services across Macon and Middle Georgia. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or request our services.
Information We Collect
When you contact us or request a tow, we may collect:
- Contact details — name, phone number, and email address.
- Service details — pickup and dropoff locations, vehicle make/model/year, and the type of service needed.
- Dispatch notes — any additional instructions you provide to help us reach you.
- Technical data — browser type, device, and pages visited, used to improve our website.
How We Use Your Information
- To respond to tow requests and dispatch a truck to your location.
- To communicate with you about your service and provide an accurate ETA.
- To process billing and maintain service records.
- To improve our website, services, and customer experience.
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. Your information is only shared with the dispatch team and drivers necessary to complete your service request. We never sell your information to third parties.
Cookies & Analytics
Our website may use cookies and analytics tools to understand how visitors use the site so we can improve it. You can disable cookies in your browser settings without affecting your ability to request a tow.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time. To make such a request, contact us using the information below.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Lyder's Towing LLC
9039 GA-74, Macon, GA 31220
Phone: (478) 501-1983
Available 24 hours a day, 7 days a week.